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Orders

The blood and OctaplasLG products are ordered from the Blood Service's order centre that is open to customers 24/7. The orders can be placed by fax or telephone. In emergency situations, it is recommended that the customers call the order centre before placing their order. The order forms are found by product type here (FI).

​​​Orders are received:

- at all hours, tel. +358 29 300 1001, fax +358 29 300 1601
- back-up numbers: weekdays from 7 am to 4 pm, tel. +358 9 5871 022, at other times +358 50 3742 685, fax +358 9 4546 245

Delivery guarantee

Overnight delivery

- Order placed at the Blood Service by 2 pm.
- Normally, the order is delivered the next weekday by 9 am (for additional information, please contact the Blood Service order centre).
- Note. OctaplasLG is delivered usually by 2 pm

To the bus station

- Order to the Blood Service 2 h before the departure time of the bus.
-  Delivery to the Matkahuolto station at the destination location.

To the destination by bus

Order to the Blood Service 2 h before the departure time of the bus
-  Delivery to the customer's place of business within 2 h from the arrival of the shipment at the Matkahuolto station at the destination location.
-  Separate arrangements and contact with the Blood Service is required before the order is dispatched (see the order form “To the destination by bus”).

Flight

-  Order 3 h before departure time of the flight
-  Delivery to the customer's place of business within 2 h from the landing of the flight.
-  The orders should be placed as early as possible to ensure that they make it to the planned shipment.

Further information
Order Centre, tel. +358 29 300 1001