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Instructions for taking and sending blood samples

General instructions for sending samples

In addition to these instructions, remember to always read the test-specific instructions as well:
Instructions for taking samples for tissue compatibility testing
Instructions for taking samples for bleeding diathesis, thrombophilia and thrombocyte testing
Instructions for taking samples for prenatal blood type and blood group antibody screenings

The samples shall be marked according to the valid transportation instructions. Samples should preferably be delivered to the Blood Service from Mon to Fri between 8 am and 4 pm, but, if necessary, they will be received at all hours. The sender is responsible for the delivery of samples to the Blood Service.

Blood compatibility testing is performed during on-call hours on weekdays from 4 pm to 8 am and on weekends if the patient's status so requires. Tissue compatibility testing related to organ transplantation is also performed during on-call hours. The testing laboratory should be informed in advance, by fax or telephone for example, about the mode and time of delivery in Helsinki of any samples sent as express delivery. In addition, the express delivery status must always be clearly marked on the referral and the package.

Delivery address
Finnish Red Cross Blood Service (FRCBS)
Name of the laboratory (e.g. Blood group determinations)
Kivihaantie 7
00310 HELSINKI


The following modes of delivery are recommended:

By post
When sending samples, the currently valid postal regulations must be taken into account. We do not recommend leaving samples for carriage at postal services over the weekend. Additional information http://www.itella.com

By bus freight
Samples are sent as express freight, taking into account the opening hours of Matkahuolto. The consignment note for express freight is filled in according to Matkahuolto's instructions. It is marked in the consignment note that the sender pays the delivery and express freight fees. Customers using Matkahuolto's on-line customer interface should select the following options: express freight as mode of delivery, delivery as additional service, and sender as payer of freight and delivery fees. Other information is filled in in accordance with Matkahuolto's instructions. In urgent cases, you can write “immediate delivery” on the consignment note (tel. +358 29 300 1001)". Additional information http://www.matkahuolto.fi

By air freight
The customer makes an agreement on air freight delivery with the courier service it uses in such a manner that the freight is unloaded immediately upon arrival, and transportation from the airport to the Blood Service is included in the price. Additional information http://www.finnair.fi

Instructions for taking samples for tissue compatibility testing

Samples from a brain-dead organ donor
HLA-matched organ transplant
HLA-matched platelet transfusion
HLA-matched stem cell transplant
HLA disease association, pharmacogenetics
Leukocyte compatibility testing
Leukocyte antibodies

Instructions for taking samples for bleeding diathesis, thrombophilia and thrombocyte testing

Instructions for handling and sending haemostasis samples from whole blood
Instructions for taking haemostasis samples
Instructions for handling and sending frozen haemostasis samples
Instructions for preliminary handling of haemostasis samples

Instructions for taking samples for prenatal blood type and blood group antibody screenings

Instructions for taking samples for prenatal blood type and blood group antibody screenings
See also the packaging instructions for the samples:
Packaging instructions for prenatal blood type and blood group antibody screenings

​Sample information

Sample information is the Blood Service's information line on sample-related matters, which we have set up to be able to provide better service to our laboratory customers. Sample information serves in any questions related to taking and sending of samples. Sample information does not provide expert consultation and it does not process or disclose any results.
If the matter is not urgent, it is advised that you contact sample information by e-mail. We aim to answer any e-mail enquiries during the next working day.


Opening hours and contact information of sample information:
Mon-Thu from 8 am to 4 pm, Fri from 8 am to 4 pm
tel. +358 29 300 1414, fax +358 29 300 1604
nayteinfo@veripalvelu.fi

Blood group determinations

Any questions related to blood group samples 24/7
tel. +358 29 300 1920, fax +358 29 300 1615
During on-call hours (weekdays from 4 pm to 8 am, Saturdays and holidays)
tel. +358 29 300 1001, fax +358 29 300 1601